Do you support all dash cams?
Unfortunately no. Over time we plan to support as many wifi-enabled dash cams as possible. At the moment we support the YI smart dash cam (grey/gold), and the Viofo WR1 and A129 models, and we plan to add many more in the near future. If you’re a dash cam manufacturer and want to integrate with us, feel free to send us an email at email@example.com
Does the Comroads app stay connected to the dash cam all the time?
No, the app only connects to the camera via wifi when something needs to be done (like downloading an event video for example). At all other times we make sure to stay disconnected from the camera so you have internet connectivity for navigation, streaming and whatever else you would need.
Do you share these videos with the police or other authorities?
No, we do not cooperate with any law enforcement or other government authorities, nor do we share any uploader information with any 3rd party. If a user wants to share their videos with local authorities, they are more than welcome to do so
What is an “event video” and how are they generated?
An event video is a 30-second video clip which is pulled from the dash cam. There are a few ways in which this can be done:
- Manual event generation by button, in-app or via overlay: download 30-second event video from dash cam to phone and then to the cloud.
In the future we plan to add activation via voice-command and dedicated Bluetooth button.
- Manual event generation by pointing on a location on your journey map. After you complete a trip with the Comroads app running, you can just enter the map from the trips menu and touch a part of the map where you want video from. When you press the “Create new event” button, the app creates a new event and adds it the to queue. The next time you enter your car the app will automatically connect to your dash camera and download the video from that segment. You can create as many of these event videos as you like
- Telematic event generation. In the app settings you can choose to enable automatic telematic event generation. This allows the app to generate and download events automatically based on detection of telematic instances using your phone’s sensors such as hard brakes, sudden hard acceleration (from being rear-ended for example), sudden lane changes etc. The higher the level, the more sensitive the detection, so feel free to adjust according to your preferences.
- Soon we will also add “protection mode”. In this mode, when a user creates an event, they will be able to request event videos from nearby users from the community (provided they have protection mode enabled in their app). These event videos will be generated automatically based on the proximity of the user and the probability that they were able to view the originating user’s event.
Are my conversations recorded by the Comroads app?
Absolutely not. When you generate an event video, the app will automatically strip out an audio tracks from the video file before uploading them to the Comroads cloud.